FAQs

How do I purchase a LUJOBOX subscription?

To purchase a subscription, click here. Choose your subscription type and click "Subscribe". You'll be able to join on a monthly or yearly basis. The plans are designed to ensure that each box has products worth more than what you pay for. When you subscribe to one of our subscription plan, it starts from the current month. The box is revealed once the shipping has begun.

Lujobox Cash Back Rules and Regulations!

Kindly go through our Wallet FAQ’s to know about cash back rules & Regulations.

What will I receive in my LUJOBOX?

Each month, your Subscription box will include 4-5 deluxe sized samples from various luxury & premium beauty brands. We’ll always include a product card with more details on the products we’ve chosen for you, this has tips and tricks on how to make the most of each product. We may also include bonus items sometimes, after all who doesn't love surprises!

When will I receive my first LUJOBOX?

We start shipping on the 12th-14th of each month. When you subscribe to our subscription plan, it starts from the current month. The contents of the box will be revealed on our website & social media once the shipping has begun, which is 12th-14th of each month.

Can I just try One Box?

LUJOBOX is only available as part of a subscription. If you’d like to try just one box, we recommend a monthly subscription.

Can I gift a LUJOBOX subscription?

Oh sure! Each box is carefully designed and packaged to be the perfect gift for you or your loved ones. You can purchase any of our subscriptions plans as a gift for your loved ones.

How do I gift a LUJOBOX subscription?

You need to select your subscription plan by clicking here. Once selected, you need to enter the personal details of the loved one you want to send the box to. The box will be shipped to your loved ones 12th-14th of each month.

What is your cancellation policy?

There is a 'no cancellation' policy on the subscriptions.

How do I introduce my friends to Lujobox?

Ask them to shop on our website www.lujobox.com

What if the item I want is sold out?

Please contact on customer support (Phone: +91-9870383863/Email: support@lujobox.com)

What is BYOB?

Build Your Own Box. You can customise the box

How does the subscription work?

Please check subscription section on our website.

What Membership plans do you offer?

We have multiple subscription plans.

What is your cancellation policy?

Please check terms & Conditions.

Do you ship internationally?

Yes we do but due to pandemic few countries are not accepting couriers from India.

What is customization?

You can customize your boxes now. For more information check the BYOB section.

Can I make changes to the order that I have already billed for?

Please call the customer service (+91-9870383863) and we will be happy to help you.

How much is the shipping cost?

Shipping is included in the price.